Classroom Training Courses

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Online Bookings Policy

1. Confirmation

Each online booking will be confirmed by both email and phone.

1.1.        Cancellations

·         Any changes or cancellations with 3 or less working days’ notice, excluding weekends, prior to the scheduled date of this agreement will incur the full amount of the Sales Agreement. No credits or refunds will be issued.

·         Substitution of participants is allowed at any time up to the course start date.

·         IST reserves the right to cancel any program due to insufficient enrollment, inclement weather or other causes.

·         Invoicing will be processed per the authorized agreement and based on the confirmed number of participants OR the actual number of participants, whichever is greater.

 

-- Last update June 2016